Please read the following Terms and
Conditions very carefully as your access
and use of this website are subject to
your express or implied acceptance of and
compliance with the following Terms and
Conditions, Disclaimer and Privacy Policy
of the website,
www.greyferret.com.
This Agreement shall be construed and
understood to be an electronic record as per
the Information Technology Act, 2000
(hereinafter referred to as “IT Act”) and
its rules thereunder, as applicable,
together with the amended provisions
pertaining to electronic records in various
statues as amended by the IT Act. The
present electronic record does not require
any physical or digital signature as per the
relevant laws.
This Agreement is published in conformity
with the provisions of the Information
Technology (Intermediaries Guidelines)
Rules, 2011 (Rule 3(1)), which requires
publishing the terms of use for use or
access, Privacy Policy and rules and
regulations of the website,
www.greyferret.com.
Lister Technologies Private Limited
(hereinafter referred to as “Lister”) owns
all the content and information on the
website, www.greyferret.com and all its
pages, and has the sole authority to operate
the same. Lister is registered as per the
provisions of the Indian Companies Act, 1956
and has its registered office at # 232, VM
Street, Mylapore Chennai- 600004, Tamil
Nadu, India. Lister also has an overseas
subsidiary with the name of Lister
Technologies Inc., with address at 78080
Calle Amigo Suite 208, La Quinta, CA
92253-8964, USA.
Eligibility to Access this
Website
This website can be used and accessed only
by persons who are legally competent to
enter into binding contracts as per the
Indian Contract Act, 1872. Any User of this
website deemed ‘incompetent to contract’ as
per the provisions and meaning of the Indian
Contract Act, which includes minors, people
of unsound mind, undischarged insolvents,
and the like, are ineligible to either use
or access this website. A minor, i.e. a
person under the age of 18 years, can use or
access this website and accept the Terms and
Conditions only through a legal guardian or
parents and not otherwise. Lister reserves
the sole right to refuse access to and use
of the website, if it is brought to Lister’s
attention, notice or if it is discovered
that the person accessing the website is
below the age of 18 years or incompetent to
enter into a legally binding contract.
Lister assumes no responsibility in case an
incompetent person or User accepts the Terms
of use and thereby faces any damage or loss
to person or property, intellectual or
otherwise. Lister will also not be held
liable if any User is impacted by such
unauthorized use by another.
Definition
All the terms defined hereunder will be
applicable to the entire Agreement.
Agreement: The ‘Terms and
Conditions’, ‘Privacy Policy’ and
‘Disclaimer,’ jointly form the Agreement,
creating the relationship between Lister and
the Users.
Applicable Laws: means and
includes all central as well as local laws
of India applicable to the business
including Acts, statutes, by-laws, rules,
regulations, orders and ordinances together
with all codes, guidelines, policies,
notices, directions, directives and
standards of any governmental authority,
which are legally mandatory in nature
affecting obligations of either of the
Parties. This Agreement and thereupon the
contracting parties shall be governed by the
Information Technology Act, 2000,
Information Technology (Reasonable Security
Practices and Procedures and Sensitive
Personal Data or Information) Rules, 2011,
The Information Technology Intermediaries
Rules, 2011, and other applicable Indian
laws.
Blog: means and includes
the ‘Blog’ found on the website. The blog
will be controlled and administered by
Lister. Any information uploaded on this
website is subject to the approval of
Lister. The purpose of the blog is for the
User to have access to opinions shared by
the experts at Lister. The User may only
read the blog and provide her/his comments
to it, which is subject to approval by the
administrator, i.e., Lister.
Complaint Cell: means and
includes the Officer appointed by Lister to
record all grievances of the Users and one
who will respond to their requests and / or
complaints within a period of 30 working
days.
Content: means and
includes, but is not limited to any and all
information on this website, which includes
but is not limited to information about
Lister such as how to create a symphony
between the User’s eCommerce and eMarketing
Systems; helping the Users realize their
marketing goals with advanced analytics and
customer know-how; how to engage the User’s
customers with relevant messaging and
retain, acquire and grow their sales; how to
seamlessly extract purchase, engagement and
web behavior; how to respond seamlessly to
the User’s customers behavioural changes;
the content is meant for the User to get
registered and purchase the Grey Ferret App,
which provides these services. The website
might also contain information in relation
to the functioning and features of this App,
videos/demos that demonstrate the use of the
App, the operating systems it is compatible
with, the pricing structure and contact
details of Lister India & US, which is
available under ‘Contact Us’, modes of
payment, and the like.
Disclaimer: means and
includes the Disclaimer provided by Lister
on this website.
Force Majeure: means and
includes all events beyond the parties’
direct control and capacity including
without limitation the acts of God, riots,
war, terrorism or other civil disturbance,
earthquakes, weather, fires, explosions,
disruptions of communications and other
essential services, labour stoppages,
computer viruses and malicious attacks.
Grey Ferret App: means and
includes the Grey Ferret application that
can be found on the website for purchase.
Integrations: means
and includes ecommerce, digital marketing
platforms and analytical engines and any
other integrations that Lister may add or
incorporate on this website from time to
time at its discretion.
Lister Technologies Pvt. Ltd.:
means and includes Lister Technologies,
Affiliates, Directors, Representatives,
employees and selected assignees and shall
be referred to as ‘Lister’ in this
Agreement.
Malware and Spyware: means
and includes Trojans, viruses, worms,
phishing activities and adware and any other
similar malafide tools and / or any other
action detrimental to the using,
functioning, accessing of this website and
its content.
Personal Information: means
and includes any information that is used to
identify the User such as the name, email
address and / or any other such information
that is discretely unique to the identity of
the User; any information that is available
or accessible in any public domain or
furnished under the Right to Information
Act, 2005, or any other law for the time
being in force, shall not be construed as
Personal Information.
Privacy Policy: means and
includes the Privacy Policy provided by
Lister on this website.
Proprietary Information: means and includes algorithms, logos,
images, graphics, text, design, layout,
software (including source code), sounds,
music, lists, charts, compilation of data or
information, computation, video files, data,
questions, solutions, databases,
photographs, reports, pictorial
representation and includes any such
information available on this website that
Users may or may not have access to.
Registered User: means and
includes any User of this website who
purchases and uses the Grey Ferret App and
accepts the Terms and Conditions, Privacy
Policy and Disclaimer separately provided
for therein and who provides for the
requisite details required therein.
Services: means and
includes all products, tools and information
provided on the website that Lister may make
available from time to time and at its sole
and absolute discretion and includes the
Grey Ferret App.
Subscriber: means and
includes those Users who access or visit the
website and enter their requisite and valid
email id in the ‘subscribe’ box and thereby
get access to the Newsletter, updates and
other subscribed content.
Terms and Conditions: means
and includes the Terms and Conditions
provided by Lister on this website.
Third party: means and
includes any operator of any website not
associated with Lister as defined above.
This Website: means
www.greyferret.com and all its pages. It
does not include pages that the User may be
redirected to from this website. All
third-party websites, are not included under
the meaning of this term.
User: means and includes
any individual, either in her/his own
capacity or on behalf of a body corporate,
who uses, accesses or visits and views the
content available to such Users on the
website from anywhere in the world. A User
includes a Subscriber and all references to
a User will include a Subscriber, unless and
until specifically referring to a
Subscriber.
This Agreement defines the terms of using
and/or accessing the content and information
found on the website, as between Lister and
Users, and both the parties are hereby
governed by this Agreement. A User must be
careful to read, understand, accept and
agree to all the terms and conditions
mentioned herein and must abide by the same,
before viewing, accessing and subscribing to
this website. The Agreement legally binds
both the User and Lister to their respective
obligations.
Lister has the sole authority and discretion
to change, alter, modify, amend or remove
portions of the Terms and Conditions,
Privacy Policy and Disclaimer (jointly
referred to as ‘the Agreement’) on this
website, at any time, without any prior
notice to the User. The User is, therefore,
solely responsible to review these Terms and
Conditions, Privacy Policy, Disclaimer
periodically before either accessing or
using this website, following the posting of
these changes. The continued use or access
of this website, post these changes, implies
that the User has accepted and agreed to the
revisions.
This Agreement in its entirety includes the
Terms and Conditions, Privacy Policy and
Disclaimer, made available on this website
and must be fully and completely accepted
and acknowledged before use of this website.
None of these mentioned segments can be read
or accepted in isolation and the clauses
mentioned herein are not mutually exclusive
of each other. However, in case, for any
reason of change of law or for any other
reason, any clause mentioned in any of these
segments cannot be enforced by law, then the
Agreement will be read as if such a clause
did not exist, while all other clauses in
all segments continue to be in force and
enforceable according to the Doctrine of
Severability.
In case, for any reason, the User, after
reading the Terms and Conditions, or Privacy
Policy or Disclaimer under this Agreement,
does not agree or accept to any or all
clauses mentioned herein under any of these
segments of the Agreement, then under such a
situation, the User is prohibited to view,
use or access any content or information to
be found on this website and must
immediately exit the website.
OVERALL USE OF THE WEBSITE:
Viewing and Accessing
The Terms and Conditions related to use of
the app will be specifically governed by the
Terms and Conditions available on the
subscription page, which will serve as a
separate document to this herein
Agreement.
The User agrees that accessing, browsing, or
otherwise using the website indicates the
User’s agreement to all the Terms and
Conditions mentioned herein under these
Terms of use and will be careful and take
the necessary precautions while reading and
understanding the same before proceeding to
the website. The User also impliedly and
expressly, by agreeing to these Terms of
use, accepts and agrees to be bound by the
Privacy Policy and Disclaimer, which form
part and parcel of these Terms and
Conditions.
Any content or information displayed on the
website is directly governed by the Terms
and Conditions mentioned herein and refers
to using, accessing and / or visiting and
viewing of any content, either directly or
indirectly.
The Subscriber expressly agrees to the Terms
and Conditions of this website while
availing the added advantage of subscription
besides having access to the contents and
information on the website. The Subscriber
may subscribe to the App and relevant
Newsletters of Lister by providing her / his
email id in the ‘Subscribe’ field. The User
upon entering her / his email id, clicking
the checkboxes, indicating reading of the
Terms and Conditions, Privacy Policy and
Disclaimer of the App of Lister before
subscription, and pressing the ‘Subscribe’
button, will be able to use the App and may
receive periodical newsletters and updates
from Lister. In case the User does not agree
with any clause in the Terms and Conditions,
Disclaimer or Privacy Policy, the User must
select the ‘I do not Agree’ button and in
doing so will be redirected out of the
website.
The User agrees and accepts that Lister has
the sole discretion on the period and time
of issuing such newsletter and changing the
content therein. In case of non-issuance of
a newsletter for a particular Subscriber,
Lister will not be responsible for any
liabilities. The User also agrees and
accepts that Lister is the sole owner of the
newsletter and that the same cannot be
reproduced or altered in any way or shared
in any forum without the prior approval of
Lister. In case the Subscriber wants to
unsubscribe to the Newsletter, then s/he may
do so by clicking on the ‘unsubscribe link,’
which will be found in the email containing
the newsletter sent by Lister to that
Subscriber.
The User agrees and acknowledges that this
website is hosted by Lister for the purpose
of promoting its App called the ‘Grey Ferret
App,’ by providing the necessary content and
information on its functionality, usage,
application and the like. The User,
therefore, agrees that any information or
content available on this website is only in
furtherance to inform the User on the
benefits and advantages of availing the App
by subscribing to the same.
The User further agrees that before
subscribing to the App, the User must become
a Subscriber by providing her / his
necessary details as requested for in the
subscription page. Prior to subscribing to
the App, the User is required to agree to
and accept the Terms and Conditions and
Privacy Policy of the App. In case the User,
disagrees with any clause in either the
Terms and Conditions or Privacy Policy, s/he
must select the ‘I do not agree’ button and
s/he will be redirected from the website.
The User acknowledges that s/he will use
this website only to view and gather
relevant information pertinent to marketing
tools and data analytics content displayed
on the website, as approved by Lister. Any
content or information that a User may wish
to share on the website, will be sent to
Lister at the email id,
query@greyferret.com.
Any User who visits the website would need
to refresh their ‘Cookies’ each and every
time they try to access the website in order
to ensure that they receive access to any
updates on the content and information on
the website.
The User will also have access to the Blog,
which can be found on this website. The
Users agree and accept that the blog will be
controlled and administered by Lister, who
shall be the ‘administrator’. The Users
agree that the purpose of this blog is for
dissemination or sharing of any views and
opinions by the experts of Lister of any
current technological issues and topics and
will not be construed as advice.
The User agrees and accepts that her / his
role will be limited only to view and read
the contents of this Blog and post comments,
providing her / his views or opinions on the
expert’s note. The User also agrees and
accepts that any comment that s/he writes on
the blog will be subject to the approval of
the administrator. The User also accepts and
agrees not to use any offensive language or
share any material that is obscene and
against public morality. Such User who does
so will be banned and blocked from accessing
the contents of the website and accepts and
agrees that Lister will not be liable for
the act committed by the individual in any
manner whatsoever.
Lister will ensure that this website is free
from any profane, threatening, illegal,
abusive, obscene, hateful or defamatory
content. However, Lister will not be liable
for the malafide content posted by any
third-party or User on the website. The
Users are encouraged to contact Lister at
the email id, query@greyferret.com if they
feel at any point of time that any material
or content on the website is
inappropriate.
The User agrees and accepts that any content
or information provided on this website is
owned solely by Lister. The User will,
therefore, not be able to add, delete or
alter any content or information on this
website and any such act will constitute a
copyright infringement, including but not
limited to instances where such information
or content is used without the prior
permission of Lister.
This website can be accessed by any User
throughout the world, subject to the
satisfying of the eligibility criteria
mentioned in these Terms and Conditions of
use and by using either a desktop or any
form of a portable device.
The content on this website, includes
posting of a demo video for the Users of the
website to understand the advantages and
benefits of employing Lister’s services by
subscribing to the Grey Ferret App. The User
interested in viewing the demo would be
required to press on the ‘Schedule Demo’
button upon which Lister will get back to
the User and make the demo video available.
The User agrees and accepts that viewing of
this video is subject to the Terms and
Conditions of this agreement.
The User before subscribing to the app, must
first accept the Terms and Conditions and
Privacy Policy mentioned therein and
thereupon provide the requisite details
asked for, by entering which, the User will
become a Subscriber. Once the User agrees to
and accepts these Terms and Conditions and
Privacy Policy of the App, only such Terms
and Conditions and Privacy Policy will apply
to the usage of the App and not the clauses
in this Agreement.
In case the User experiences any
interference with their use and /or
accessibility of this website or in case of
any other complaints, they may contact the
Complaint Cell, wherein their complaint will
be registered and appropriate action will be
taken.
Prohibited Use of the Website
Any User who accesses or uses this website
is strictly prohibited to engage in any
activity that may be categorized as a
cybercrime and is in contravention of any
laws of India.
The Users are prohibited to use this website
in contravention of any laws of India and to
engage in any such activity that may be
categorized as cybercrimes. The following
activities, but not limited to the below,
will also result in unauthorized and
unlawful use of this website:
Any failure by Lister to enforce any of
these Terms or Conditions at any time will
not be a waiver of those Terms or Conditions
or of the right to subsequently enforce
those Terms and Conditions.
In the event, any of these Terms or
Conditions is held to be invalid or
unenforceable, it will not affect the
validity or enforceability of the remaining
Terms and Conditions. In the event where a
clause by itself consists of both
enforceable and unenforceable portions, the
doctrine of severability would be made
applicable and the unenforceable portion
shall by no means affect the validity or the
enforceability of the remaining portions.
Intellectual Property Rights
The User hereby agrees and acknowledges that
unless otherwise indicated, or anything
contained to the contrary, or any
proprietary material, which has been
expressly mentioned to be owned by a third
party, Lister owns all Intellectual Property
Rights to and on the Website, including,
without limitation, any and all rights,
charts, tables, compilations, computations,
title and interest in and to copyright,
related rights, patents, utility models,
trademarks, trade names, service marks,
designs, know-how, trade secrets and
inventions (whether patentable or not),
goodwill, source code, meta tags, databases,
text, content, graphics, icons, and
hyperlinks. The User acknowledges and agrees
that s/he shall not use, reproduce or
distribute any content from the Website
belonging to Lister without obtaining
express written authorization from
Lister.
Indemnification
The User agrees and accepts to indemnify and
hold Lister and its affiliates and each of
their directors, officer, employees and
agents harmless from and against any and all
claims, actions or demands brought against
Lister arising out of or relating to her/his
use of the Website or her/his breach of
these Terms and Conditions of Use.
Suspension of This Website
Lister reserves the right at any time to
modify or discontinue, temporarily or
permanently, this Website (or any part
thereof) with or without notice. The User
agrees that Lister will not be liable to
her/him or to any third party for any
modification, suspension or discontinuance
of this Website.
The User acknowledges that temporary
interruptions in the availability of the
Website may occur from time to time as
normal events. Under no circumstance will
Lister or its affiliates be held liable for
any damages due to such interruptions. The
Website and the Content may include
technical inaccuracies due to inadvertence
and Lister will not be liable for the same;
neither will Lister be liable for any
circumstances arising out of such
inaccuracies.
Third Party
Only the User and Lister shall be entitled
to enforce these Website Terms. No
third-party shall be entitled to enforce any
clause of the Agreement.
Severability
The Users also acknowledge that if any
provision of the Terms and Conditions is
determined to be invalid or unenforceable in
whole or in part, such invalidity or
unenforceability shall attach only to such
provision or part of such provision and the
remaining part of such provision and all
other provisions of these Terms and
Conditions shall continue to be in full
force and effect.
Governing Law
Notwithstanding the conflict of any laws or
principles, these Terms and Conditions shall
be construed and governed in accordance with
the laws of India; in case of any dispute
with respect to the content and the
presentation of the same by Lister or in
cases where Lister disputes the Users’ use
of this website or a breach thereof or any
other such dispute thereof, the Users agree
that the matter shall be referred to a sole
arbitrator appointed by the parties after
mutual discussions and shall be governed by
the Arbitration and Conciliation Act, 1996,
as amended from time to time. The venue for
arbitration shall be Chennai, and the
proceedings shall be conducted in English
language. All the costs, charges and
expenses in connection to the Arbitration
shall be solely borne by the User (s) who
has raised the dispute. The arbitrator’s
award shall be substantiated in writing and
shall be binding on the User(s).
Subject to the provision of above clause,
the Courts of Chennai, India shall have
exclusive jurisdiction, having relevant
jurisdiction under the provisions of the
Arbitration and Conciliation Act, 1996, to
determine all matters, including, without
limitation, provision of interim relief as
per Section 9 of the Arbitration and
Conciliation Act, 1996.
The present document constitutes the
Privacy Policy of this website. Lister
respects the privacy of each of its Users
who access this website and ensures that
any data or information that is collected
from its Users is in accordance and
compliant with the laws of India such as
the Information Technology Act, 2000 and
its Rules, Data Privacy Act 1998 & its
Rules and any other applicable laws.
Any information that is collected from any
User will be used only for the purposes
mentioned herein below and may be subject
to change from time to time. This document
also outlines the means and methods of
collecting and retaining such information
and the security measures that will be
adopted therein. The Privacy Policy along
with the Terms and Conditions and
Disclaimer constitute and are to be
construed as one single Agreement and all
definitions mentioned above are applicable
to this document as well.
Lister assures its Users that any
information that is collected from her /
him will be treated as confidential and
will ensure that they are adequately
protected as per Indian laws. Lister will
also ensure that such information, which
is collected and retained, will not be
shared with any other User or third-party
unless and until expressly ordered to do
so by law.
The User agrees that any information that
is collected on this website is with the
User’s own volition, discretion and her /
his consent to be subject to the terms of
this Privacy Policy. The User also agrees
that Lister is responsible only for the
content accessed on this website. Lister
will ensure that necessary precautions are
in place to avoid leakage of any
information or data collected of its
Users. In a situation or circumstance
wherein there is any leakage of personal
information over and above the reasonable
measures adopted by Lister, such as by
hacking and the like, then under such a
scenario, Lister will not be held
responsible or accountable for such loss
of information neither will Lister be
liable for any repercussions caused by
such loss or information leakage.
Purpose of Collecting Information
Lister collects necessary information from
its Users in order to provide a fulfilling
and enriching experience for them while
visiting or using this website. The
following will be the purposes for which
Lister will collect relevant data or
information from its User:
What Information will be collected and how it will be used
On this website, Lister will demonstrate to its Users on the functionality, applicability, and benefits of the Grey Ferret App through a video. Any User who is interested in viewing the same in order to understand the benefits and usage of this App through this demo must press the ‘Schedule a Demo’ button. Once the User does so, s/he will be directed to a dialog box, which will request the following details as prerequisites to the watching of the demo. They are:
The User agrees and accepts to provide only correct and valid details as requested above. Lister does not assume any responsibility or liability in case of impersonation by any User. The User also acknowledges to Lister that no derogatory, abusive, racist or similarly toned comments will be used while entering the details for Lister. Legal action may be initiated by Lister in case of violation of such Terms and Conditions.
2.At the time of Subscription
Lister, as part of one of the services of
this website, may also be issuing periodic
newsletters about the recent developments
in technology and advancement and any
other information about the Grey Ferret
App or any other information considered
relevant and appropriate to be shared with
Subscribers by Lister. Any User who is
interested in receiving such newsletters
must first subscribe to the Grey Ferret
App by subscribing and purchasing the same
and subsequently fill in her / his
requisite and valid ‘email address,’ which
is to be entered in the dialog box under
‘Subscribe’. The User before providing her
/ his email address must, as a
prerequisite, accept the Terms and
Conditions, Disclaimer and Privacy Policy
by clicking on the checkbox to be found
above the ‘Subscribe’ button. Once the
User does so and presses the subscription
button, s/he becomes a subscriber to the
newsletter. The email address of the User
is collected in order to send the
newsletter from the admin email address of
Lister to the User’s Email address. The
User agrees not to share any contents of
this mail without the prior approval or
authorization of Lister.
Only on subscription to the App will Users
have an option to subscribe to the
Newsletter. The Subscription to the App
must be in compliance of the Terms and
Conditions of the App, mentioned on the
Subscription page.
3.At the time of posting any comments on
the Blog
Lister has also provided for a blog on its
website, so that Users may access the same
and read the opinions and views provided
by the experts from Lister. No User can
contribute or write any material on the
blog without the prior approval of Lister.
The Users may either only read or provide
their comments to that particular note.
All or any of these comments provided by
the Users are subject to the approval of
Lister. It is only after the
Administrator
of Lister receives and reviews the same as
appropriate, will it be posted on the
comments section on the blog. For any User
to either share or write a comment, the
following details are mandatory:
The User agrees and accepts to provide only correct and valid details as requested above. Lister does not assume any responsibility or liability in case of impersonation by any User. The designation and company of the User is requested by Lister to identify the User’s position and engage in interactions as and when it deems fit. While providing the comments, the Users are advised to stick to the maximum word limit of 150 words. The Administrator of Lister has the complete authority to review and publish the comments as per his discretion, either partially or fully. Once the comments are sent over to the Administrator, Lister assumes ownership over the same and can use or reproduce any or all of its contents as per its discretion with due reference to the provider of such information.
4.At the time of Conducting any survey
Lister may, as and when it deems
appropriate, conduct surveys to identify
the needs and views of its Users in order
to improve the quality and performance of
this website. This information may be
collected as feedback from the Users by
sending an email to them. The details of
the email address of the User will be
available with Lister as the User provides
the same during the demo, subscription,
blog, complaints, queries and the like.
Anonymous surveys may also be conducted,
particularly if the Users are not
Subscribers or Registered Users or do not
wish to be identified. The following may
be the questions that will be asked but
will not be limited to:
The Users have an option to take the survey and answer the questions and provide their opinion at their discretion.
5.At the time of reporting or complaining
of any inappropriate content on the site
The Users, while accessing and viewing any
content on this website, may come across
any content that is inappropriate or
harmful or derogatory or that may be
otherwise socially or legally
unacceptable. In such a scenario, the User
is encouraged and advised to immediately
report the same to the Complaint Cell of
Lister by sending an email to the
following address: query@greyferret.com.
Lister on receipt of this mail, will
ensure that the inappropriate content is
removed as soon as possible and intimate
the same to the User through her / his
email address as soon as possible. Lister
will, to the best of its ability, with the
appropriate information available, take
necessary legal action against such
miscreants. In case Lister feels that the
content mentioned therein is neither
inappropriate nor derogatory, then in such
a case Lister will take no action. Lister
also assures not to disclose the contents
of the mail to any other User or
third-party, without the prior permission
of the User, unless ordered to do so by
law.
6.At the time of asking for any queries
The Users who visit this website are also
encouraged to interact with Lister with
respect to any enquiries about this
website or the services described herein,
including the Grey Ferret App. In such a
scenario, the Users are requested to send
their views and clarifications across to
the Administrator of Lister. Lister will
do their level best in responding to the
request or clarification, as the case may
be if the Administrator considers such
clarification or request as valid and
associated with the website or Services or
any other content. Lister will not share
such information with any other User or
third-party, unless and until the nature
of the information is such that it needs
to be reported, or if compelled or
authorized by law.
Information we get from your use of our
services
Lister may also collect information about
the services that the User uses and as to
how they are used. This information
includes:
(i)Cookies
Lister uses data collection devices such
as ‘cookies’ on certain pages of this
Website, to help analyse the page flow,
measure promotional effectiveness, and
promote trust and safety. ‘Cookies’ are
small files placed on the User’s hard
drive that assist Lister in providing
appropriate services. Lister may offer
certain features that are only available
through the use of a ‘cookie’. Cookies can
also help Lister in providing the
information that is targeted to the User’s
interests. Most cookies are ‘session
cookies,’ meaning that they are
automatically deleted from the User’s hard
drive at the end of a single period of
use. The User is always free to decline
Lister’s cookies if the User’s browser
permits, although in that case the User
may not be able to use certain features on
this Website. Additionally, the User may
encounter ‘cookies’ or other similar
devices on certain pages of this Website
that are placed by third-parties. Lister
does not control the use of cookies by
third-parties and is in no way responsible
or liable for the same.
(ii)Log information
When the User uses Lister’s services or
views the content provided by this
website, Lister may automatically collect
and store certain information in their
server logs. This includes and is not
restricted to:
(iii)Location Information
When the User uses this website, Lister
may collect and process information about
the User’s actual location at the time of
using or accessing the website. Lister may
use various technologies to determine the
location, including the IP address, GPS,
and other sensors tools that may, for
example, provide Lister with information
on nearby devices, Wi-Fi access points and
cell towers.
Advertisements on this Website
Lister may also host third-party
advertising companies to serve ads when a
User visits this Website. These companies
may use information (not including the
User’s name, email address, and the like)
about the User’s visit to this website and
other websites, in order to provide
advertisements about services of interest
to the User. Lister is in no way
responsible or liable for such acts of
these third party websites.
Storage of Information
The storage of information that is
obtained by Lister from the Users enables
an efficient and effective use of this
website. Lister also maintains a backup of
all the data for easy recovery of the
same.
Security
Lister takes strong precautions to protect
the User's information. When the User
submits sensitive information via the
website, her/his information is protected
both online and offline. Lister protects
the User's information using technical,
physical, and administrative security
measures to reduce the risk of loss,
misuse, unauthorized access, disclosure or
modification of her/his information.
Lister's safeguards include firewalls,
data encryption, physical access controls,
administrative informational controls and
the like. However, if there is any
information leakage or loss due to the
activities and tools of miscreants,
including but not limited to malware and
spyware, Lister will not be held liable
for such loss or leakage.
Confidentiality
The User will use the proprietary
information of Lister only in connection
with regard to the services offered. The
User will take all reasonable measures and
precautions to avoid disclosure,
dissemination or unauthorized use of
Lister's Proprietary Information.
Links to Third-Party Sites
This website may contain links leading to
other websites that are not owned or
managed by Lister. Lister assumes no
responsibility for how these sites handle
the User's privacy and the User is,
therefore, requested to read the Privacy
Policies of those other websites before
giving out her/his personal information.
Phishing
Lister collects no payment related
information on the website, except when
pressing the ‘Subscribe’ button, after
entering all relevant mandatory details,
which will direct Users to a separate
webpage, wherein the User would be
required to make the appropriate payment
to subscribe to the App. All other
information and content on this website is
free. As mentioned, the User will be
required to make payment only on
subscribing to the Grey Ferret App, as
mentioned above, the use of which is
governed by separate Terms and Conditions
and Privacy Policy. Lister will at no
point request for card credit or debit
card details from Users and such will be
collected only by the third-party payment
gateway website. Any other information or
link requesting for payment details or
payment gateway account details could most
likely be a phishing website and the User
is forewarned on sharing her/ his
information with such miscreants and any
such payment related information given in
this context is at the sole discretion of
the User and Lister assumes no
responsibility in such cases. Lister at no
point will request you for your passwords;
in case you misplace your password, a set
of security questions will be asked and a
new password will be emailed to your
registered email ID on correctly answering
these questions.
Breach of Privacy Policy
Lister reserves the right to terminate the
account or restrict the access of a User
in the event of any breach of the Privacy
Policy, committed by the User. In such a
scenario, Lister will also take the
necessary and appropriate legal action
against the User as mentioned in the
Governing Law in the Terms and Conditions.
General Scope
The User hereby accepts and agrees that by visiting, accessing or otherwise using any of the information presented herein, the User does so out of her/his own and absolute volition and discretion. The User agrees and accepts that this segment is a continuation to the Terms and Conditions and Privacy Policy and that together all three segments constitute a single Agreement and are meant to be read, understood and accepted in aggregation. The User by either accessing or using this website impliedly agrees and acknowledges to the Terms and Conditions, Privacy Policy and Disclaimer mentioned herein.
The headings used in this Agreement are only for the purpose of convenience and are not subject to legal interpretation.
This Website and all the information, services, tools and/ or services available on it are provided on an ‘as is’ and ‘as available’ basis without any representation or warranties, express or implied, except otherwise specified in writing. Lister will not be liable in any way or in relation to the contents of, or use of, or otherwise in connection with this website.
Lister does not warrant that this website and services made available to the User through the website are free of viruses, worms, spyware or other harmful tools and actions. The User is entirely and absolutely responsible to ensure that any content available or obtained from this website is free of viruses, spywares, malwares, Trojan horses, worms, time bombs, bots and other similar malfeasant attacks, hacks or cracks that are intended to damage, disrupt or detrimentally affect or may steal any content on this website or may cause harm to her/his hardware or software. The User, therefore, acknowledges that it is solely and absolutely her/his responsibility to protect her/his hardware and software. The User also accepts that Lister will not be held liable for any unauthorised use of this website and/or causing of any security breaches, hardware or software damage or corruption, loss of data. The User further agrees that Lister will not be liable for any consequential, incidental, direct or indirect damage suffered by such activities.
The User acknowledges that the content or information available on this website does not constitute any advice of any kind and that Lister will not be held liable for any consequential, incidental, direct or indirect damage caused by any of the aforementioned activities.
The content made available on this website is for general information about the Grey Ferret App and may be updated at the discretion of Lister. It is subject to change without notice. If the said content contains any mistakes or omissions, Lister assumes no responsibility thereof. Lister is not liable for any information contained herein. The User, therefore, agrees and acknowledges not to use this website or its contents published therein in an unauthorised or illegal manner but only as per the purpose and objective as communicated in the Terms and Conditions mentioned above.
On usage of this website, the User accepts and agrees not to use or misuse any content available or provided on this website or act in a way so as to damage or cause harm to the name of Lister and its affiliates, representatives, directors, or unauthorisedly represent herself/himself as an
agent or representative of Lister and / or its agents, representatives or directors, unless and until expressly and in writing, authorised to do so by Lister.
The material or content on this website makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of non-infringement of intellectual property or other violation of rights. Usage of this website does not imply or result in a transference of rights or ownership in the Grey Ferret App or any other app or services that may be made available on the website, neither does it imply or provide a licence to use the Grey Ferret App or any other services that may be made available on the website from time to time.
Third Party Misrepresentation
Lister assumes no responsibility or liability for any third-party action, representation or misrepresentation. The User hereby agrees and acknowledges that under such a scenario, Lister and/or any of its affiliates, representatives, directors, and the like, will be held harmless and will not be liable and it is the sole and absolute responsibility of any such User who commits such misrepresentations and legal action may be taken against such User by Lister or any other third-party or User who has been impacted by such action, representation or misrepresentation. In case any User comes across any such unauthorised activity, then it is imperative that such User brings it immediately to the attention of and report the same to the Administrator of Lister, upon which appropriate legal action will be taken as soon as possible to resolve the same.
Subscription to Newsletter
Any User to this website can subscribe to the newsletters of Lister by providing their requisite and valid email id in the space provided for while subscribing. To subscribe to such periodic newsletters, the User must first purchase and subscribe to the Grey Ferret App upon which s/he can have access to the same. It is imperative that the User reads, agrees with and accepts these Terms and Conditions, Privacy Policy and Disclaimer by clicking on the Checkbox provided therein before subscribing to the newsletter. Once the User registers himself/herself as a subscriber, s/he acknowledges that viewing, accessing and subscribing to the content is solely at her / his absolute discretion.
The User upon entering his /her email id and pressing the ‘Subscribe’ button may receive periodical newsletters from Lister. The User agrees and accepts that Lister has the sole discretion on the period and time of issuing such newsletters.
In relation to Subscription to the Grey Ferret App, the specific Terms and Conditions of use of the App will bind the use and access of the App and Users will have to read and understand the same before subscribing to the Grey Ferret App.
Lister will take all necessary precautions to provide information in relation to the industry and the opinions of experts in the field; however, nothing provided on the blog or the website or contents will be construed as professional advice and be acted upon. Anything the User uses or follows from the website, content and newsletters, is at her/ his own and sole discretion.
In case of non-issuance of a newsletter for a particular User, Lister will not be responsible for any liabilities. The Subscriber also agrees and accepts that Lister is the sole owner of the newsletter and that the same cannot be reproduced or altered in anyway or shared in any forum without the prior approval of Lister. In case the Subscriber wants to unsubscribe from the Newsletter, then s/he may do so by clicking on the ‘unsubscribe’ link, which will be found in the emails containing the newsletters sent by Lister to that User. In the event of any breach, unauthorised use, access, or due to any other activity that is performed by such Subscriber, without the approval of Lister, and in contravention of the Terms and Conditions of this Agreement, committed by such Subscriber, then under such a scenario, Lister reserves the right to terminate the subscription and utilise the necessary breach in its legal disputes.
Links to Third Party Site
This website may also provide links to other websites. Under no scenario will Lister be responsible for the privacy practices or the information or content of these websites. The Users accept and agree to bear all risks associated with the use of such third-party websites. Lister will, therefore, not assume any liability for these external contents.
Lister disclaims all warranties, express and implied, as to the accuracy, validity, legality or otherwise of any materials or information contained on such websites and, therefore, does not assume any liability for any and all damages resulting from the use of contents from external websites of third-parties or any other consequence of access or use of these websites.
Lister seeks no payment for the use and access of this website and requires purchasing only of the Grey Ferret App and any other specific App that may be developed in the future.
Intellectual Property Rights
The User agrees and acknowledges that no content on this website will be copied, modified, deleted, adapted, sold, stored or made otherwise available, in a public forum. In case a User shares any material from the website using social media tools, then in such a scenario, s/he will strictly comply with the Terms and Conditions mentioned herein in this Agreement.
Suspension of Website
The User agrees that Lister, although it may reasonably endeavour to ensure that there is no downtime in using this website, will not be held liable for any technical fault, disturbance, network issues, software glitches that may arise during the lifetime of this website.
Modifications to this Agreement
In order to enhance the quality and content offered on this website, Lister may from time to time and as it may deem it fit or appropriate alter, delete, add content and the like, without being responsible to intimate the Users of such changes. It is, therefore, the responsibilities of the Users in ensuring that they delete their cookies regularly before visiting or accessing this website in order to keep herself / himself updated with these changes, which also include changes made to any portion or segment of this Agreement.
Lister reserves the right to revise this Disclaimer, the Privacy Policy and Terms and Conditions, all of which constitute the Agreement, from time to time, to ensure that the segments are in conformity to the applicable laws and obligations. The User agrees and acknowledges to such revisions, which shall apply to the use of the website and services being hosted, no sooner and no later than the time from which it has been posted thereon.
In certain circumstance, despite reasonable efforts on the part of Lister in ensuring error free content, there might arise situations wherein there could be misprints, omissions, technical faults, operational or accessibility issues, misplaced or misspelt content or any other such deficit in the content provided. The User agrees and acknowledges that Lister absolves itself from any liability arising out of any such deficits, mistakes or omissions in the content available, except as otherwise provided, and will not be liable for any failure to make the information available to the User. In a situation wherein a User encounters such circumstances, s/he is advised to contact the Administrator of Lister to rectify such errors or omissions.
Force Majeure
The User agrees and acknowledges that Lister does not represent that the content or its Services will be available constantly without interruptions/disturbances; Lister is also not liable for its inability to perform any of its obligations due to the occurrence of a Force Majeure event. In such a scenario the User also acknowledges that s/he will not hold Lister liable in any manner whatsoever in respect of any losses, including without limitation, loss of or damage to income, revenue, use, or anticipated savings as a result of Lister’s inability to fulfil its obligations under this Agreement, due to a Force Majeure event.
Limitation of Liability
The User understands and agrees that Lister and any of its subsidiaries or affiliates shall in no event be liable for any direct, indirect, incidental, consequential, or exemplary damages. This shall include, but not be limited to damages for loss of profits, business interruption, business reputation or goodwill, loss of programs or information or other intangible loss arising out of the use of or the inability to use the service, or information, or any permanent or temporary cessation of such service or access to information, or the deletion or corruption of any content or information, or the failure to store any content or information. The above limitation shall apply whether or not Lister has been advised of or should have been aware of the possibility of such damages. In jurisdictions where the exclusion or limitation of liability for consequential or incidental damages is not allowed the liability of Lister is limited to the greatest extent permitted by law.
Blog
The User agrees and accepts that the blog will be controlled and administered by Lister, who shall be the ‘Administrator’. The User agrees that the purpose of this blog is for dissemination or sharing of any views and opinions by the experts of Lister of any current technological issues and topics. The User agrees and accepts that her/his role will be limited only to view and read the contents of this Blog and post comments by sharing the same with the Administrator. If the Administrator opines the content to be acceptable, such comments will be posted on the Blog on behalf of the User by the Administrator.
The User also agrees and accepts that any comment that s/he writes on the blog will be subject to the approval of the Administrator. The User also accepts and agrees not to use any offensive language or share any material that is obscene and against public morality. Such User who does so will be banned and blocked from accessing the contents of the site and accepts and agrees that Lister will not be liable for the act committed by the individual in any manner whatsoever. Lister also reserves the right to terminate a User in the event of such User posting obscene or abusive comments on the blog of this website and if the same are in breach and in contravention of the Terms and Conditions of this Agreement. In such instances, Lister, reserves the right to retain the information as necessary in order to produce and report the same before law enforcement authorities on account of the offence committed by such User. Lister also reserves the right to take appropriate legal action against such User. Lister will in no manner whatsoever be liable for the actions of such Users.
Personal Information
Lister shall accept no liability for any loss, damage, claims, demands, causes of action, expenses, including without limitation to, reasonable legal fees and costs of proceedings arising out of or in connection with the use and/or dissemination of personal information relating to the User in accordance with the privacy statement and consents.
Severability
The Users agree and accept that nothing in this Disclaimer is to be read exclusive of the other two documents, i.e. Terms and Conditions and Privacy Policy. Where a clause by itself consists of both enforceable and unenforceable portions, the doctrine of severability would be made applicable and the unenforceable portion shall by no means affect the validity or the enforceability of the remaining portions or segments.
Governing Law
The User agrees and acknowledges that this Agreement and the use of this website are governed by all applicable Indian laws. Any dispute arising out of or in connection with her/his access, navigation or use of this website and content, shall be subject to the dispute clause as mentioned in the Terms and Conditions.
Acceptance
This User Licensing Agreement constitutes
the Terms and Conditions, Privacy Policy and
the Disclaimer of the Grey Ferret App,
(hereinafter referred to as ‘App’), owned,
registered and operated as Grey Ferret App
by Lister Technologies Private Limited
(hereinafter referred to as “Lister”), and
is a legally binding agreement between the
end User of this proprietary Application and
Lister having its registered office at
# 232, VM Street, Mylapore, Chennai- 600004,
Tamil Nadu, India.
Please read this agreement carefully and
completely before clicking the ‘I AGREE’
button and subscribing the App in order to
avail the Services. By clicking the ‘I
ACCEPT’ button, you convey your
acknowledgement of the clauses contained in
this Agreement and agree to be bound by the
same.
By clicking the ‘I Agree’ button, you hereby
certify and attest that you are:
IF YOU DO NOT AGREE to any or all the clauses contained herein, please click on the ‘I DO NOT AGREE’ button and you will be denied access to the App. If you are not the authorised representative of your business entity, you must not click the ‘I AGREE’ button and are not authorised to use this App.
It is your sole and absolute responsibility
to ensure that no one else from your
organisation uses the App unauthorisedly and
Lister assumes no liability in this regard
and will be held harmless in case of any
misuse of the App by any such unauthorised
individuals.
This Agreement is only an Agreement for the
licensed use of the App and not an Agreement
for sale or transfer of ownership or rights
in the App.
Definitions
All the terms defined hereunder will be
Applicable to the entire Agreement.
Agreement: The ‘Terms and
Conditions’, ‘Privacy Policy’ and
‘Disclaimer,’ jointly form the Agreement,
creating the relationship between Lister and
the Users.
Applicable Laws: means and
includes all central as well as local laws
of India, applicable to the business
including Acts, statutes, by-laws, rules,
regulations, orders and ordinances together
with all codes, guidelines, policies,
notices, directions, directives and
standards of any government authority, which
are legally mandatory in nature, affecting
obligations of either of the Parties. This
Agreement and thereupon the contracting
parties shall be governed by the Information
Technology Act, 2000, Information Technology
(Reasonable Security Practices and
Procedures and Sensitive Personal Data or
Information) Rules, 2011, The Information
Technology Intermediaries Rules, 2011, and
other Applicable Indian laws.
Content: means and includes
Reports, documentation, dashboard, and any
other material available on the App.
Customer Data: means and
includes the data concerning buying
characteristics and behavior of customers of
Users, which is provided by Users to Lister
by the use of a tracking code, and will not
include sensitive personal information of
such customers; such data will be forwarded
to and stored at the Grey Ferret AWS cloud
in USA, and which will be analysed by
Lister’s network in India.
Dashboard: means and
includes all information provided by the
User regarding the customer data, which has
been analysed by the App and stored at this
location for reference; it includes charts,
graphs and other statistical depictions of
the Customer data, uniquely provided by that
User. No User’s Dashboard will be visible to
another.
Disclaimer: means and
includes the Disclaimer provided by Lister
in this agreement.
Documentation: means and
includes any printed or electronic records,
User manuals, guides or instructions
regarding the use of the App.
Effective Date: means the
date and time when the User clicks on the ‘I
Agree’ button and accepts the clauses of
this Agreement.
Force Majeure: means and
includes all events beyond the parties’
direct control and capacity including
without limitation the acts of God, riots,
war, terrorism or other civil disturbance,
earthquakes, weather, fires, explosions,
disruptions of communications and other
essential services, labour stoppages,
computer viruses and malicious attacks.
Grey Ferret App or App: means and includes the Grey Ferret
Application, which is available for
purchase, by subscription through the
website. The App will only be available to a
User subject to the acceptance of the Terms
and Conditions, Privacy Policy and
Disclaimer contained herein. This also
includes the Tracking Code defined in this
Agreement.
Malware and Spyware: means
and includes Trojans, viruses, worms,
phishing activities and adware and any other
similar malafide tools and / or any other
action detrimental to the using,
functioning, accessing of this App and its
content.
License: means and includes
the contractual obligations of the User with
Lister and are explained in great details in
this Agreement.
Licensing Fee: means the
periodic payment made towards each scheme
that may be selected for use by the User on
a monthly, quarterly, semi-annual or annual
basis either on renewal or as an upgrade
through the payment gateway.
Lister Technologies Pvt. Ltd.: means and includes Lister Technologies,
Affiliates, Directors, Representatives,
employees and selected assignees.
Password: means and refers
to the password that is generated by the
User to protect his/her account and
personalize entry into the App to avail the
services
Payment Gateway: means and
includes the conduit through which the User
transfers the specific licensing fee for
specific Schemes to be available, through
the third-party HDFC portal or any other
portal that Lister may sign up with in
future.
Personal Information: means
and includes any information that is used to
identify the User such as the name, email
address and / or any other such information
that is discretely unique to the identity of
the User; any information that is available
or accessible in any public domain or
furnished under the Right to Information
Act, 2005, or any other law for the time
being in force, shall not be construed as
Personal Information.
Privacy Policy: means and
includes the Privacy Policy provided by
Lister in this agreement.
Proprietary Information: means and includes algorithms, logos,
images, graphics, text, design, layout,
software (including source code), sounds,
music, lists, charts, compilation of data or
information, computation, video files, data,
questions, solutions, databases,
photographs, reports, pictorial
representation and includes any such
information available in this agreement that
the Users may or may not have access to.
Processing Software: means
and includes the Lister analytics software
and any related upgrades from time to time,
which analyses the customer data provided by
the User to Lister.
Report: means and includes
the document, which contains the final
analysis of the Customer data, which is
provided to the User in real time.
Scheme: means and includes
the different categories of services that
are available in the App, with their
relevant licensing fees to be renewed
monthly, quarterly, semi-annually or
annually. A User may also shift to any other
scheme available in the App after the
completion of each licensed use of any
scheme.
Server: means and includes
the device used to store and retrieve the
customer data and is located in USA on the
AWS account of Lister or any other Hosting
Provider that Lister could migrate to in the
future.
Services: means and
includes without limitation, all products,
tools and information, including software,
documentation, reports, computations,
related to and focused on customer
retention, customer acquisition and sales
uplift based on optimized segmentation and
other advanced statistical methods of
analytics that Lister may make available
from time to time and at its sole and
absolute discretion in the App.
Subscription: means and
includes the license, the scheme opted for
by the User for the fixed time interval of
the subscription period by paying the
Applicable licensing fee, which makes the
App valid for these conditions for that
User.
Subscription Period: means
and includes the time period when the App
will be made valid for each User for that
User’s specified Subscription.
Tracking Code: means and
includes Lister’s analytics, monitor
binaries and any other similar code
developed by Lister, which processes the
customer data sent by the User, together
with addressing any bug fixes, updates or
upgrades as required by the User.
Terms and Conditions: means
and includes the Terms and Conditions
provided by Lister in this Agreement.
Third-Party: means and
includes any operator of any website not
associated with Lister as defined above.
Third-party also refers to any individual
who is not a User as defined herein.
Third-party Software: means
and includes any software that is not owned
or developed by Lister but that which Lister
may use, from time to time, and at its sole
and absolute discretion, for the offering of
the Services.
User: means and includes
any business owner or operator, or
authorized representative of any such
business that may avail the services of the
App and agrees and acknowledges to abide by
the clauses of this Agreement. ‘You’ also
refers to the User.
User Account: means and
includes the Account used by a User to enter
the App
NON-EXCLUSIVE LICENSE
1.License
Subject to the Terms and Conditions
mentioned herein, Lister grants you, during
the subscription period, limited, revocable,
non-exclusive, non-transferable,
non-sub-licensable license to:
Access, customise, view and edit your dashboard and all content therein, including Report and documentationYou will not, either by yourself, or allow any third-party to copy, alter, distribute, share, translate, modify, delete, or otherwise create any derivative works from this App, its Reports, Services and documentation.
You agree and acknowledge not to reverse
engineer, decompile, retrace or attempt, by
any means, to discover the source code of
the App and associated tools at any point in
time, during or after the subscription
period.
You acknowledge that you do not have any
right in the ownership of the App neither
any right to rent, sell, assign, transfer
the rights of the App, documentation,
Reports, Services.
The contents of the App, are exclusively
meant for the User under whose account such
information is made available and such
information shall not be shared or
distributed to any other.
Each User will be provided only a single
User account for each business entity. You
may represent more than one business and
may, therefore, have more than one account.
2.Usage on behalf of Third-Party
In case, a third-party uses this App on your
behalf, either authorisedly or
unauthorisedly, you agree and warrant that
such an individual will be bound by the
Terms and Conditions and clauses in this
Agreement and that Lister will automatically
assume such individual to be the User for
your account, and offer services to such
Third-Party User accessing your account
using your account information and password
and that Lister will not be held liable if
such usage is unauthorised.
In case of unauthorised usage detected by
you, you will immediately inform Lister by
writing to support@greyferret.com. on
receipt of such intimation from you, Lister
will block access to your account and send
you a new password to your registered email
ID that is available with Lister, unless and
until you expressly request Lister not to do
so in your email intimation. In such a
scenario, Lister will interact with you to
provide you other options of access, such as
via an alternative email ID.
3.License from Customers
You license to Lister all intellectual
property, information and customer data that
is required by Lister for the analysis and
offering of the Services in the App, and
authorise Lister to use the same in any
manner required to generate the necessary
information required by you, as per the
purpose of this App.
You also warrant and agree that the
information that you will be providing to
Lister related to Customer data, third-party
information and any other information that
you will be sharing with Lister is at the
sole and absolute knowledge and approval of
these parties and customers, and it is your
sole and absolute responsibility and
liability to obtain such approvals from the
sources of such information, and you
acknowledge and accept that Lister will not
be held liable in case of breach of any
agreement by you, your customer, any
third-party whose information that you may
share with Lister. You also acknowledge that
in case of any violation by you, your
customers, or any third-party, of the laws
of any country of the world, Lister will not
be liable to any extent whatsoever for such
violations.
You also agree that Lister may retain, use,
resell, compare, or analyse any information
during or post the subscription period,
without identifying any User in such
statistics.
4.General Usage
The User shall comply with all the clauses
mentioned in this Agreement.
The User shall be solely responsible for
ensuring accuracy of the customer data that
is provided to Lister in order to benefit
from the Services and the App.
(i)Trial period
After accepting the clauses of this
Agreement and subscribing the Application,
on your device, you will be provided a
30-day free trial with limited features as
outlined below, so that you may identify the
advantages of using the App. The User will
be required to register himself/herself as a
User providing such details as may be
required and mentioned in the Privacy Policy
below. For verifying the authenticity of the
User, Lister may also direct you to the
payment gateway for 0 USD amount for this
30-day trial period, where you will not be
charged for such use. Any use, beyond the
30-day period, will warrant appropriate
charges as per the schemes that you will be
selecting. During the trial period, Lister
reserves the rights to send its own
promotional ads or any third-party ads.
Lister is in no way responsible for any loss
or damage you might face on account of these
third-party ads.
(ii)The schemes offered
After the use of the App for the 30-day
trial period, you may, continue to use the
services of Lister, by opting for anyone of
the schemes available on the website to
avail full and complete or partial access to
the App and services rendered. The payment
for any of these schemes, will be made by
accessing the payment gateway, which will be
provided as an option at the end of the
trial period. Once you click on any of the
preferred schemes, then you will be directed
to the Payment gateway (which at present is
the HDFC Payment Gateway), wherein payment
can be made either through the use of a
credit or debit card only. Once you make the
appropriate payment amount, you will be
notified of the transaction being successful
or not and after which you may avail the
full time services of your account. On
successful payment, Lister will also provide
you your User account, which will consist of
the User id and password, post which you can
enter the details and access your account.
Intellectual Property Rights
You hereby agree and acknowledge that unless
otherwise indicated, or anything contained
to the contrary, or any proprietary
material, which has been expressly mentioned
to be owned by a third-party, Lister owns
all Intellectual Property Rights to the App,
including, without limitation, any and all
rights, charts, tables, compilations,
computations, title and interest in and to
copyright, related rights, patents, utility
models, trademarks, trade names, service
marks, designs, know-how, trade secrets and
inventions (whether patentable or not),
goodwill, source code, meta tags, databases,
text, content, graphics, icons, and
hyperlinks. You acknowledge and agree that
you shall not use, reproduce or distribute
any content from the App belonging to Lister
without obtaining express written
authorization from Lister.
Proprietary Information Clause
Neither Lister nor you will use or disclose
the other party's Proprietary Information
without the other's prior written consent
except for the purpose of performing its
obligations under this Agreement or if
required by law, regulation or court order;
in which case, the party being compelled to
disclose Proprietary Information will give
the other party as much notice as is
reasonably practicable prior to disclosing
the Proprietary Information.
Severability
You also acknowledge that if any provision
of the Terms and Conditions or any part of
this agreement is determined to be invalid
or unenforceable in whole or in part, such
invalidity or unenforceability shall attach
only to such provision or part of such
provision and the remaining part of such
provision and all other provisions of these
Terms and Conditions shall continue to be in
full force and effect.
Governing Law
Notwithstanding the conflict of any laws or
principles, these Terms and Conditions shall
be construed and governed in accordance with
the laws of India; in case of any dispute
with respect to the content and the
presentation of the same by Lister or in
cases where Lister disputes your use of this
App or a breach thereof or any other such
dispute thereof, You agree that the matter
shall be referred to a sole arbitrator
Appointed by the parties after mutual
discussions and shall be governed by the
Arbitration and Conciliation Act, 1996,
amended from time to time. The venue for
arbitration shall be decided after mutual
discussion between Lister and you, and the
proceedings shall be conducted in English
language. The arbitrator’s award shall be
substantiated in writing and shall be
binding on Lister and You.
Subject to the provision of above clause,
the Courts of India shall have exclusive
jurisdiction, having relevant jurisdiction
under the provisions of the Arbitration and
Conciliation Act, 1996, to determine all
matters, including, without limitation,
provision of interim relief as per Section 9
of the Arbitration and Conciliation Act,
1996.
Privacy Policy
Purpose of Collecting
Information:
Information will be collected by Lister from
you at the time of:
At all times, the User agrees and acknowledges to be bound by this agreement and Lister will ensure that all information so provided by you will be stored and maintained as confidential, unless and until expressly ordered by law to share the same.
Types of information collected:
Lister may at the time of subscription, either during the trial period or at the time of paid subscription to register as a User of the App. Such information will only be collected at the time of registration and not every time you renew or upgrade your subscription. The following information may be collected from you:
2.Conducting any survey
Lister may, as and when it deems
Appropriate, conduct surveys to identify the
needs and views of its Users in order to
improve the quality and performance of this
App. This information may be collected as
feedback from you by requesting you to fill
an online form with generic questions about
the performance and tools with respect to
the Services and App. Your details will be
available from when you first registered
with Lister to use the App. You may also
choose to take the survey anonymously.
The following may be the questions that will
be asked but will not be limited to:
The Users have an option to take the survey
and answer the questions and provide their
opinion at their discretion.
At the time of asking for any queries and
sharing on social media websites
In case of any query, you may send in your
concerns to support@greyferret.com. Lister
will not share your email, name or query
with any other User or third-party, unless
and until the nature of the information is
such that it needs to be reported, or if
compelled or authorized by law.
Information collected:
(i)You are responsible for safeguarding any
password that you use to access the App and
Service and you are responsible for any
activities or actions under your password.
You agree to keep your password secure.
Lister cannot, and will not, be liable for
any loss or damage arising from your failure
to comply with these requirements.
(ii)Before availing the trial period, Lister
will require all Users to provide their bank
details to the HDFC payment gateway for an
amount of 0 USD. As mentioned above, the
card details will not be used and payment
will not be effected for this trial period.
On usage, post the trial period, Lister will
not automatically deduct the amount for the
next period, but will remind you of the next
subscription period and request you to
initiate the renewal or upgrade to another
scheme. On non-renewal, you will no longer
have access to any content, services or the
App.
(iii)At no point, will Lister directly
collect any payment related information and
this will be directly effected between you
and HDFC. You, therefore, acknowledge and
agree to being redirected to a third-party
payment portal to effect payment to avail
the services. Lister assumes no
responsibilities or liabilities with regard
to any non-completion of the transaction or
wrongful crediting or debiting of the
amount.
(iv)Each time you subscribe to a scheme, you
will be charged a licensing fee that is
Applicable to your specific selection.
Disclaimer
The information and materials provided via
the Grey Ferret App and Services are
provided ‘as is.’ Specifically, but without
limitation, Lister does not represent,
warrant or offer any conditions that:
Lister specifically disclaims all representations, warranties and conditions, either express, implied, statutory, by usage of trade, course of dealing or otherwise including but not limited to any implied warranties of merchantability, non-infringement, title, satisfactory quality or fitness for a particular purpose. Any information or material downloaded, installed or otherwise obtained through the use of the App is at your own discretion and risk and you will be solely responsible for any damage to your computer system, loss of data, or any other loss that results from downloading or using any such material. Lister does not warrant, endorse, guarantee, provide any conditions or representations, or assume any responsibility for any product or service advertised or offered by any third-party through the App or in respect to any website that can be reached from a link on the App or featured in any banner or other advertising on the App, and Lister shall not be a party to any transaction that you may enter into with any such third-party.
Limitation of Liability
Under no circumstances shall Lister be
liable for any direct, indirect, incidental,
special, consequential, exemplary or other
damages whatsoever, which may result from;
These limitations shall apply even if Lister has been advised of the possibility of such damages. The foregoing limitations shall apply to the fullest extension permitted by law in the Applicable jurisdiction.
Storage and Handling of
information
Lister takes all necessary and reasonable
precautions to ensure that you have a smooth
and real time experience; however, due to a
Force Majeure event or any technical fault,
there could be an interruption in the
Services or the use of the App and Lister
will not be liable for any damages to you or
your business for the consequences of such
downtime. Lister will take all necessary
measures to ensure that the Services are
continued as soon as possible.
Any information or customer data that is
provided to Lister for the purpose of using
the App, will be secured and stored in all
manners reasonable and legally required by
Indian Laws and US Laws, including data
encryption. If, however, due to third-party
interferences or any other circumstances
beyond the control of Lister or due to
issues on the Server, there is loss of data
or leakage of the same, Lister will not be
held liable in any manner whatsoever. You
agree and acknowledge to abide by Indian and
US Laws while submitting any and all
information to Lister for use of the App. It
is the sole and absolute responsibility of
the User to ensure that you get adequate
consent from your customers before divulging
any of their information to Lister. Lister
will not be liable for any damages or claims
of such customers due to any loss of data or
impersonation, or leak or loss of data that
may happen due to reasons out of control of
Lister, as described above. Irrespective of
whether you have provided for ample
protection in your Terms and Conditions of
use of your services with respect to
collection of customer data, Lister will not
be liable for the privacy of any customer
data and it will be presumed by Lister that
all information that you share with Lister
is only after obtaining such consent from
the sources.
The information that is provided to Lister,
is operated and used on an Indian network
and thereby Indian laws will be Applicable.
Indemnification
To the extent permitted by Applicable law,
You will indemnify, hold harmless and defend
Lister, at Your expense, from any and all
third-party claims, actions, proceedings,
and suits brought against Lister or any of
its officers, directors, employees, agents
or affiliates, and all related liabilities,
damages, settlements, penalties, fines,
costs or expenses (including, reasonable
litigation or arbitration expenses) incurred
by Lister or any of its officers, directors,
employees, agents or affiliates, arising out
of or relating to;
Lister will also provide you with written notice of any claim, suit or action for which you must indemnify Lister.
Term and Termination
This Agreement and the Licenses granted
hereunder, along with your use of and access
to the App and its Services, will last only
while you have an active Subscription and
only as long as You use the Services in
compliance with this Agreement and the
General Terms. Unless otherwise prohibited
by law, and without prejudice to Lister’s
other rights or remedies, Lister shall have
the right to terminate this Agreement and
the License granted hereunder in accordance
with the General Terms. Upon termination of
this Agreement, all Licenses granted to you
herein, shall terminate automatically and
you shall immediately cease to use any and
all of the Services including the use of the
Tracking Code for the collection of Customer
Data. Except in the case of termination by
Lister for your breach of the Agreement, You
may continue to avail the Services to the
extent you have subscribed for and that
which has been authorised by Lister. Upon
termination, all Licenses granted to you
hereunder shall terminate automatically,
your right to use the Services and the App
shall cease.
Find greyferret at: query@greyferret.com